There are very few events that can turn a perfectly good day into a terrible one quite like an auto collision. One moment, you’re cruising down a sunny stretch of highway outside of New Hope, and the next you’re standing on the side of the road next to your smashed-up vehicle, sighing into your cell phone.
The next logical step is getting help to get your car repaired and back on the road, but you may be confused about the choices you have at your disposal.
Here’s how you can get great repair service—on your own terms.
Your Insurance Provider Wants to Solve Things Quickly
Your insurance company wants to finish up any case they’re “on the hook” for as quickly as possible (and in their favor) to minimize costs. When they keep things moving along, they’re better able to steer your decisions where they want them to go—and that means sending you straight to one of their preferred or “recommended” auto body shops.
In some arrangements, these are establishments that have offered special rates or services to the insurance company in exchange for placement on their lists for the area. The insurance company loses a little less money on your repairs, and the body shop benefits from your business … but what about you? The only person in this scenario that isn’t directly benefiting from the arrangement is you!
This setup doesn’t mean the insurance company isn’t interested in servicing your policy and getting your car fixed. But it may mean that speed and pricing wins over expertise when it comes to the finished product.
Here’s the Good News
Even if they use language or tones that strongly suggest you must use their preferred auto body shops, or even if your agent tries to steamroll your decision by making it for you, you are not obligated to use the insurance company’s recommended auto body repair shops in Bucks County or Montgomery County.
You have the right to select your own provider, which gives you more freedom to choose a shop that’s close by and offers high quality work. When you assert your right to pick your own auto repair establishment, you’ll be able to work with a mechanic you’ve investigated and spoken to beforehand, not a random business that’s made a deal with your insurance company.
As long as the insurance company has agreed to provide certain repairs, they are obligated to pay the shop of your choice to perform them. It may not sound or feel this way when you’re handed files full of legalese to sign off on, but ultimately the decision is yours, so be sure to exercise it and avoid disappointment!
You Don’t Have to Wait
Insurance is useful in a crisis, which is why you signed up for the same policy that’s currently protecting you and your vehicle. But having a policy doesn’t mean you need to wait for an accident to select a trusted local mechanic in Bucks County.
In fact, getting regular maintenance and tune ups at the same shop you would take your damaged car to helps streamline the process. There’s no nail-biting concern that a repair team is cutting corners on your restoration, and no frustration at getting timing runarounds from a business you’re not familiar with. Instead, you’re able to kick back, relax, and wait for the call to come pick up your good-as-new vehicle.
Want to know you’re in good hands the next time you experience a fender bender in Bucks County? Call your preferred shop and have a talk with the car repair experts that will be taking care of your vehicle. Hopefully you’ll avoid accidents and won’t need restoration and repair work, but in the event of an accident, you’ll be glad you took the extra step and picked up the phone.
Contact Suburban Autoworks for Your Maintenance and Repair Needs
Whether you’ve been in a collision and require auto repair in Bucks County or simply need some scheduled maintenance, the experienced staff at Suburban Autoworks looks forward to working with you. Call us at 215-345-5211 to set up your service.