In the wake of even a minor collision, it may feel like there are a lot of things going on at once. The first step you need to take after making sure everyone is OK is to collect information from the other driver including their name, address, and information from their insurer. After that, if no one needs immediate medical care, you will want to decide on the collision center where you want the work to be done. If the vehicle is not drivable, you will need a tow truck, of course. There are some steps you can take when choosing a collision center to ensure the smoothest path to getting your vehicle back on the road.
What You May Not Know About Choosing an Auto Body Claims Center
What many people who have just had an accident do not realize is that they do not have to pick the shop that the insurance company recommends. Rather, you should choose one based on their reputation and certifications. Suburban Autoworks has served the Bucks County area for years and we have achieved I-Car Gold certification as well as approval from both Honda and Volvo for our commitment to quality. We also work with all auto insurance companies and our customers throughout the claims process.
How We Assist Our Collision Repair Customers
Suburban Autoworks service specialists perform detailed inspections of all vehicles that come through our collision center in Doylestown. This allows us to provide the car insurance company with an accurate estimate of what repairs will cost, no matter how small or large they may be.
As soon as an estimate is approved, we work quickly to source all the parts necessary to ensure we can get your vehicle back to you as soon as possible. We offer a wide variety of collision repair services at our auto body claims center, including:
1) Windshield and glass replacement
2) Interior repairs including seats and interior panels
3) Frame and unibody repairs for cars that have extreme structural damage
4) Bumper work, body-side paneling, and door panels
Throughout the whole process, our service specialists take advantage of our computerized project management system. This system allows for rapid communication between our repair personnel and other specialists. This means that everyone is in the loop when additional parts are needed, while also allowing us to provide customers like you with the most up-to-date information regarding the status of your vehicle.
Some Final Tips on a Smooth Auto Accident Repair Process
You have the option of choosing Suburban Autoworks to perform the repairs on your vehicle and we are happy to prepare an estimate for your review. However, while we work with numerous car insurance companies, we may not be able to directly bill them for their portion of the repairs. You will want to call or email the claims specialist working with you to ensure you are paid for whatever costs they agree to pay, minus whatever deductible you may have.
In addition, while we make every effort to try and ensure our computerized estimates are as accurate as possible, there may be damage that is not visible until the damaged components are removed. We are always in frequent contact regarding any potential issues and how we can work together to address them.
Contact Suburban Autoworks for Your Maintenance and Repair Needs
Whether you’ve been in a collision and require auto repair in Bucks County or simply need some scheduled maintenance, our experienced staff looks forward to working with you. Call us at 215-345-5211 or use the Schedule an Appointment link on the right side of this page to set up your service.
If you would like to see some examples of work we have completed for our valued customers, visit the “before and after” page.